Activity: 05.07 - Manage Problems And Actions
The objective of this activity is to monitor problems and issues or outstanding actions if any, during problem resolution. It also ensures any escalations due to problems are appropriately handled.
DescriptionWork Breakdown StructureRolesWork Product Usage
Workflow

Activity detail diagram: 05.07 - Manage Problems And Actions Problem Manager Manage Problems Manage Escalations For Problem Management Problem Manager Stakeholder Communication Service Delivery Action List Manage Problems Service Delivery Complaint Register Manage Escalations For Problem Management
Work Breakdown